Job Summary:

The Pharmacy Manager is responsible for the effective management and operational efficiency of the pharmacy. This role involves overseeing the pharmacy staff, ensuring the safe and effective distribution of medications, and providing exceptional customer service. The Pharmacy Manager also ensures compliance with all legal and regulatory requirements.

Key Responsibilities:

1. Staff Management:

• Supervise and mentor pharmacy staff, including pharmacists, pharmacy technicians, and support personnel.
• Schedule staff shifts and manage time-off requests.
• Conduct performance reviews and provide training and development opportunities.

1. Operations Management:

• Oversee the day-to-day operations of the pharmacy to ensure efficient and effective service delivery.
• Manage inventory, including ordering, stocking, and controlling medication supplies.
• Ensure that the pharmacy is clean, organized, and compliant with safety standards.

1. Regulatory Compliance:

• Ensure compliance with federal, state, and local regulations regarding pharmacy practice.
• Maintain accurate records for prescription medications and other controlled substances.
• Implement and monitor procedures to meet regulatory requirements and accreditation standards.

1. Customer Service:

• Provide excellent customer service by addressing patient inquiries and concerns in a professional manner.
• Counsel patients on medication usage, potential side effects, and interactions.
• Handle and resolve customer complaints effectively and promptly.

1. Financial Management:

• Monitor and manage the pharmacy’s budget and financial performance.
• Analyze sales and inventory reports to make informed business decisions.
• Implement cost-control measures to optimize financial performance.

1. Medication Management:

• Ensure accurate dispensing of medications and other pharmaceutical products.
• Oversee the preparation and review of medication orders.
• Collaborate with healthcare providers to optimize patient medication therapy.

1. Quality Assurance:

• Implement and maintain quality assurance programs to ensure the highest standards of pharmacy practice.
• Conduct regular audits and assessments to identify areas for improvement.
• Address and rectify any discrepancies or issues related to medication safety and efficacy.

1. Community Engagement:

• Build and maintain relationships with local healthcare providers and organizations.
• Participate in community outreach programs and health fairs to promote pharmacy services.

Qualifications:

• Education: Doctor of Pharmacy (Pharm.D.) degree or equivalent from an accredited institution.
• Licensure: Valid pharmacist license in the state of practice.
• Experience: Minimum of [X] years of experience in a pharmacy setting, with at least [Y] years in a supervisory or managerial role.
• Skills:
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficient in pharmacy management software and other relevant technology.
• Detailed understanding of pharmacy laws, regulations, and best practices.
• Ability to manage multiple tasks and prioritize effectively.

Working Conditions:

• Hours: Full-time position, with potential for evenings, weekends, or on-call shifts as required.
• Environment: Typically office or retail pharmacy setting, with occasional visits to other healthcare facilities or community events.